Day-to day management of a mission critical IT operation requires performing hundreds of tasks and attending to thousands of pieces of equipment every day. Having reliable on-site manpower and the agility to adapt quickly is critical to ensure your operation is aligned to the needs—and the speed—of the business. Salute Mission Critical provides disciplined, highly trained, multi-skilled technicians to handle all on-site tasks to achieve optimal results. You’ll receive the highest-quality services structured to eliminate unnecessary costs and flex to your capacity needs, reducing operating expenses and increasing reliability. Salute’s Management Services can include any of the following. Typically, clients use a combination of several services, tailored to their unique needs.
Multi-skilled (Mech/Elec/IT/NOC/Security) Technicians to support 24×7 operations; customized to fit your requirements with the ability to adapt quickly and provide all functions required on-site, or specific functions in a multi-vendor environment
from basic tasks like securing cabling, checking port numbers, observing or reporting indicators on equipment, basic observation of environment and server re-boots to more complex activities provided by seasoned technicians, such as management of colocation equipment, setting up firewalls, media and supply management, complex cable configurations, equipment testing and troubleshooting, circuit testing, and rack and stack
Salute can provide a dedicated facility and resources to manage remote facilities using technology to monitor and escalate appropriately, including ticketing and dispatch functions per service levels ensure timely resolution